Contact Us 

Due to high volume of orders and interactions, it may take longer for you to respond. We are working diligently during this critical time and we appreciate your patience.

We're happy to help!

Questions, concerns...? We want to help. Send us a message below

Mur des idées !

"Exprimez votre créativité dans votre message à nous envoyer : partagez vos suggestions pour de nouveaux produits, des améliorations, ou des innovations que vous aimeriez voir chez Infinity Finds. C’est votre espace pour inspirer et façonner l’avenir de notre boutique !"

Office

Joignez-nous dans notre hub créatif des Yvelines, FRANCE !

Email us

infinityfinds.consulting@outlook.com 

Call us

Phone: +33 6 44 01 83 93
9:00AM - 8:00PM CST

Frequently asked questions

Have questions? We’re here to help

What are the payment options available?

 

We accept a variety of payment methods including major credit cards (Visa, MasterCard, American Express), PayPal, and Amazon Pay. All transactions are securely processed with end-to-end encryption to ensure your financial data is protected at all times.

How can I track my order?

 

Once your order is placed, we will send you an email with a tracking number and a link to track your shipment. You can use this link to see real-time updates on the location of your package. If you have any issues with tracking your order, please contact our customer support team for assistance.

What is your return policy?

 

We offer a 45-day return policy on all items. If you are not completely satisfied with your purchase, you can return it within 45 days for a full refund. The items must be in their original condition and packaging. Please visit our Returns & Exchanges section for detailed instructions on how to return an item.

Is my personal information safe on your site?

 

Absolutely! We prioritize your privacy and security. Our website uses SSL technology to securely encrypt all personal information you provide. We do not store sensitive payment details on our servers, and we adhere to strict data protection regulations to keep your information safe.

Do you offer customer support if I have questions or issues with my order?

 

Yes, we pride ourselves on our excellent customer service. Our support team is available to help you with any questions or concerns you may have about your order. You can reach us via email, phone, or follow in Shop. We are here to ensure your shopping experience is seamless and enjoyable.

How long does it take to process my order?

 

We process all orders within 1 to 2 business days. The exact time can depend on the specifics of the item purchased, but rest assured we work diligently to get your order shipped as quickly as possible. Once processed, your order will be ready for shipment and on its way to you!

What are the delivery times for international shipping?

 

Delivery times can vary depending on the destination country, but typically, you can expect your order to arrive within 6 to 8 days from the date of shipment. We partner with reliable international carriers to ensure your order is delivered in a timely and secure manner. Please note that any customs or import duties that may be incurred are the responsibility of the recipient.